Upcoming webinar:

Andrew Butters – Dealing with the difficult employees

This webinar will assist the delegate with the skills necessary to identify difficult and non-compliant employees and how to deal with employees who consistently
push the boundaries, who develop bad work habits and when to pursue formalized corrective disciplinary action.
The delegate will learn:

• How to establish and ensure that the required rules and standards
  have been put in place;
• How to identify when the rules are deliberately been flouted and
  boundaries pushed;
• What steps need to be taken to ensure that behavior is re-aligned
  and corrected;
• When and how to initiate disciplinary action to correct
  misconduct;

Who should attend?
Veterinary practice owners;
Practice Managers;
Team Leaders and Supervisors

To view the IVPD webinars, join the closed facebook group:

IVPD Business Academy Webinars Closed group · 194 members   Join Group   Closed group to Veterinarians and members of the veterinary industry to view monthly Business related CPD Webinars brought to you by the Institute of …

 

On completion of the webinar – complete this form to verify attendance

View the previous webinar through Facebook live here:  Setting KPI’s in a Veterinary Practice:  Andrew Christie