Andrew Butters – Dealing with the difficult employees
This webinar will assist the delegate with the skills necessary to identify difficult and non-compliant employees and how to deal with employees who consistently
push the boundaries, who develop bad work habits and when to pursue formalized corrective disciplinary action.
The delegate will learn:
- How to establish and ensure that the required rules and standards
have been put in place;
- How to identify when the rules are deliberately been flouted and
- What steps need to be taken to ensure that behavior is re-aligned
- When and how to initiate disciplinary action to correct
Who should attend?
Veterinary practice owners;
Team Leaders and Supervisors
To view the IVPD webinars, join the closed facebook group:
On completion of the webinar – complete this form to verify attendance
View the previous webinar through Facebook live here: Setting KPI’s in a Veterinary Practice: Andrew Christie